Faster Lessons

Faster Lessons Privacy Policy

Last Updated: January 29, 2009

SUMMARY

Please read this Privacy Policy to learn more about how we treat personally identifiable information. We provide this Privacy Policy because you have a right to know what information we collect, how it is protected and used, and the circumstances under which it may be disclosed. If you have comments, suggestions, questions, or concerns about our Privacy Policy, please contact us via email at privacy@fasterlessons.com, or in writing at: Faster Lessons, LLC, 18966 Bonanza Way, Gaithersburg, MD 20879.

What This Policy Covers

This policy covers Faster Lessons’ treatment of personally identifiable information that we obtain when you visit our website, become a registered user of Faster Lessons’ services, add a student to your user profile or become a subscriber to Faster Lessons’ services. We regard personally identifiable information as information that someone can use to identify or contact you in person, such as real name, telephone number, birth date, email address, or physical mailing address. Information that we use internally to identify you as a registered user in our system, such as your selected username, is not considered personally identifiable information.

What This Policy Does Not Cover

This policy does not cover the privacy practices of your lesson provider or other third parties that we do not own or control, such as content or service providers, advertisers and our credit card processor and other suppliers. In addition, we may provide links to other services and on occasion to other sites that may interest you. All of these sites operate independently of Faster Lessons and they have their own privacy or security practices. We encourage you to review their policies before submitting any personal information to them.

HOW INFORMATION IS COLLECTED

1. Information You Provide.

Required Registration Information

During the registration process, we collect your username, email address, password, phone number(s), physical mailing address, and any information required by your lesson provider.

Required Student Information

Each student that is registered for lessons through a user account must have a student profile. Each student that is at least 18 years old if a U.S. resident, or over the age of majority in the student’s province or territory of residence if a Canadian resident, can create their own student profile on the relevant user account. For minors, the student profile must be created by the student’s parent or guardian. For student profiles, we collect the student’s name, date of birth, physical mailing address, emergency contact information and, if a minor, the name and contact details of the student’s parent or guardian. You have the option to add any relevant medical information relating to the student that you would like your lesson provider to be aware of. We will share student information with your selected lesson provider.

Access To Your Personal Information

In general, we make it easy for you to view the personally identifiable information we have collected from you in your user profile, where you can add or edit it as you see fit. You also can contact us (as explained in the first paragraph of this Privacy Policy) if you have any further questions about the collection, storage or use of your personal information.

2. Information We Do Not Collect.

Children

As explained further in our Terms of Service, currently available here, you must be at least 18 if a U.S. resident, or over the age of majority in your province or territory or residence if a Canadian resident, to register as a user and/or submit credit card or other payment information through our website. In addition, you must be 13 years of age or older to use our website in any way. We do not knowingly collect personally identifiable information about children. If you believe that we have personal information from or about anyone under 13 years of age, please notify us by email at privacy@fasterlessons.com or write to us at the address noted above.

Social Security Number/Social Insurance Number

We do not ask or require your Social Security Number/Social Insurance Number to use any of our services or to access any part of our site. No one representing Faster Lessons will ever ask for your Social Security Number/Social Insurance Number. If at any time you receive an e-mail requesting such information from someone purporting to represent Faster Lessons, please notify us immediately.

3. Information We Track.

Log Files

Similar to many websites, we gather certain anonymous, non-personal information automatically and store it in web server log files. This information includes internet protocol addresses, browser type, internet service provider (ISP), site entry/exit pages, operating system, date/time stamp, and clickstream data. We use this information to improve our site, analyze trends, administer the site, track users' movements around the site, and gather aggregate information about our user base as a whole. Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed, and therefore does not include your personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. It can also help us understand how our site visitors click to our site, and what pages they view during their visit. Similar to many websites, we store an encrypted cookie on your computer so we can remember you when you come back to our website without requiring you to log in every time. Cookies also allow us to track and understand the interests of our users to enhance the overall experience on our site.

You can set your web browser software to disable cookies. To do so, please refer to the help section of your specific browser for more information on how to manage or disable cookies. If you disable cookies, you may still view our site, but some areas of our site will not work properly.

Some of our content or service providers, advertisers and other third parties with links on our site may also use cookies on our site. We have no access to or control over these cookies, and, as noted above, this privacy policy does not govern the use of cookies by those content or service providers, advertisers or other third parties.

HOW INFORMATION IS USED

1. In Processing Lessons Requests and Payments

We use your personal information, including credit card or other payment details, to complete your registration and payment for lessons that you sign up for via our website. Your credit card or other payment information will be shared with a third party payment processor for this purpose. When you have made a lesson request with a lesson provider using our site, we will email you confirmation of your lesson booking and a merchant payment receipt.

2. In Company Communications

We use emails and/or prominent notifications on our website as our primary means to inform our users of important service and promotional announcements, as follows:-

System-related Announcements. We use your email address to deliver important system-related announcements. Example system-related announcements include: email verification during registration, requests for password reset, important security or server maintenance updates, or policy changes. These service-related announcements are considered a fundamental part of our service, and registered users and subscribers cannot opt-out of these email announcements.

Promotional Announcements. In order to improve the experience for our users, we may offer you the opportunity to sign up for optional email communications, such as updates from Faster Lessons, periodic (typically monthly) newsletters, or invitations to special events. These communications are enhancements to our service and are entirely optional. We will ask for your consent before sending you promotional communications, and will make it easy for you to unsubscribe from these communications, either through the emails or though your user profile.

“Invite” Tool. We may offer an “invite” option to allow you to tell a friend about Faster Lessons. If you choose to use our "invite" service to tell a friend about Faster Lessons, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. This information is used only for sending this one-time email and we do not store this information.

3. For Internal Reporting And Analysis.

As noted above, we use information gathered from log files and cookies to improve our site, analyze trends, administer the site, track users' movements around the site, and to gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.

HOW INFORMATION IS SHARED AND DISCLOSED

1. On Our Website.

Public Messages. Some of our features now or in the future may allow you to communicate with other users by posting public messages (such as an offer to trade lesson time slots). We are not responsible for any personally identifiable information that you submit or permit others to submit through public messages.

2. With Third Parties.

Sharing, Renting, And Selling Information We Collect. As noted above, we share your credit card or other payment information with our third party payment processors. Occasionally we share anonymous, non-personal, aggregate information about our user base with our content or service providers, partners, potential partners, advertisers and other third parties, and we may publish these aggregate usage statistics on our website for the interest of our users. We do not tie this shared or published data to personally identifiable information.

Linked Services. In some cases, we may allow you to access or link to other web services through our website. In all of these cases, the third party websites with links on our site may choose to collect your personal information as they deem appropriate. We are not responsible for or in control of how these third parties collect, use, or disclose your information obtained through these linked services. We encourage you to be aware when you are using these third party services and, for your best online experience, we encourage you to review their policies before submitting any personal information to them.

3. As Necessary In Certain Legal Circumstances.

Legal Requirements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect the rights, property or safety of Faster Lessons or others, respond to claims and/or to comply with a judicial proceeding, court order, or legal process served on our company.

Acquisition Or Other Transfer. If our company is acquired, all of our assets, including user information, may be transferred to the acquiring company. At that time, your user information, including personally identifiable information, may become subject to the acquiring company's privacy policy. In addition, in the event that we must liquidate our assets due to bankruptcy or other event, we will consider our subscriber and user base information, including personally identifiable information, as a unique asset subject to sale or other transfer. Before we transfer your information under any of these scenarios, we will notify you either by email or by posting a notice on our site, and we will remind you of your ability to add, edit or delete your personally identifiable information from your user profile in advance of any such transfer.

HOW INFORMATION IS KEPT SECURE

Security of Account Information

Your user account information is password-protected. We will not share your password with anyone. Please do not share your password with anyone, and remember to change your password from time to time, to keep your account information secure.

Network Security

We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

Management Procedures

We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information. Our employees will not have routine access to your financial information as payments are processed through a third party payment gateway.

YOUR PERSONAL CHOICES

Sharing Information With Your Lesson Provider

We will share all the information we collect about you with your lesson provider. You can view, add and edit information in your user profile by visiting the profile page.

Receiving Communications

If you subscribe to any optional promotional communications, you will be able to unsubscribe from them through your user profile or through the emails we send you.

Editing, Updating, Or Deleting User Profile Information

You can view the personally identifiable information we have collected from you in your user profile where you can add or edit it as you see fit. If you decide that you no longer want to be a registered user of Faster Lessons’ services, please contact us to arrange for deletion of your user account.

NOTICE FOR USERS OUTSIDE OF THE UNITED STATES

You should be aware that the United States and other countries have not harmonized their privacy regulations. Because Faster Lessons and its servers are located in the United States, we have written our Privacy Policy to satisfy United States regulations. As a result, your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to its laws. By using Faster Lessons, you agree to the level of privacy protection set out in our Privacy Policy.

NOTICE TO CALIFORNIA RESIDENTS

California Civil Code Section 1798.83 permits customers who are California residents and who have provided Faster Lessons with "personal information" (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact Faster Lessons at privacy@fasterlessons.com or at Faster Lessons, LLC, 18966 Bonanza Way, Gaithersburg, MD 20879.

UPDATES TO OUR PRIVACY POLICY

Our service is evolving and developing. From time to time, we will review and make changes to our privacy policy. In the event of a material change to this Privacy Policy that affects how we use your personally identifiable information, we will notify you by email. Ordinary course of business changes to the Privacy Policy may be made from time to time and we will place a prominent notice on our website. The most recent version of our privacy policy is always available from a link on our homepage. We encourage you to visit this site frequently to stay up to date on our current policy.

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